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Customer Testimonial

"The support staff with SuccessfulHosting.com is second to none! Being a novice with web development, I am usually nervous talking to support technicians. The support staff at SuccessfulHosting.com did not belittle my requests and spoke in a language that .."

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Brad Hostetler
www.CategoryONEGames.com

"After being a customer of Successful Hosting for over five years, I just can't believe it just keeps getting better, their Control Panel providing many features for even those who only need mid- to low-level hosting packages. Publishing Dreamweaver files .."

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John Shepp
www.freedomisknowledge.com

"I have recently moved from my old web host and started using your services. Before making the final decision to use your services, I "tested" the Support staff at successfulhosting and several other host services. I wrote a list of questions and sent it t.."

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Randy Freed
www.Rankel.com

"I have been a designer for a number of years and until now I have never found a company so willing to go out of there way to help. I have been hosting for about 2 years with another company and was really getting tired of pad answers to my problems that w.."

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Gabriel Meacham
www.windnetinc.com

"Thank you very much for your help. I've been stunned the last couple of days with the quick response times to my questions. You guys are great!.."

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Nick Razum
www.nixwebs.com

"You guys have the best service I've ever seen. I'll be hosting with you for a long time. Thanks a million .."

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Cami Miller
www.coachcami.com

"So far I'm more than satisfied, and think you offer a kick-ass service for a very reasonable price! I spent 3 18 hour days solid studying IPPs websites, and only found about 1 of 5 that made the 2nd pass list. Out of about 50 to 80 hosters, there were onl.."

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Phil Martin
www.caprifleet.com

"I\'d like to thank the crew at Successfulhosting for continuing to provide excellent value and service. I\'ve been with them for 5 years, hosting both business and non-profit sites. They just get better over time - more features for less money, continual .."

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Marie Ramos
www.softspaceinc.com

"I'd like to take a few moments to thank Successfulhosting.com for the great service they've given us. We decided this year to register our own domain name for our farm and use a dedicated host to launch it. After much research I chose Successfulhosting no.."

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Bonnie Jennings
www.sundancerfarms.com

"Your guys and gals are the greatest. Really appreciate your service over the years. I recommend you to everybody!.."

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Jack Mauldin
www.targetlifts.com

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Successful Hosting -- Relax, we've got you hosted

Hundreds of Success Features included with every web hosting account!

We provide our web hosting customers with the highest quality service and features available. Included with every single Successful Hosting package are hundreds of easy to use Success Features.

Combined with our outstanding Success Support we provide you the peace of mind that your site will always be up and running. Our Easy Apps feature allows you to install huge amounts of very useful web applications quickly and easily. Taking the need out of multiple hosting accounts, successSites are designed to give you simple control over multiple websites.

• Guarantees
• Domain Names
• Site Management
• Web Features and Software
• Detailed Website Traffic Statistics
• Email
• Database
• FTP
• Support
• Marketing Tools
• ResellerTech Features

Guarantees

90 Day 100% Money Back Guarantee

We are so sure that you will love hosting with Successful Hosting, that we back up all of our hosting plans with a 90 day money back guarantee. If you are in any way dissatisfied within your first 90 days of service, we will refund your money (excluding any setup fees and overage charges).

99.999% Uptime Guarantee

Our networks and servers are the best network currently available. We put our money where our mouth is - view our detailed Service Level Agreement for details.

Price-freeze Guarantee

Our price freeze guarantee ensures clients that they are locked into a set monthly rate as long as they remain a client in good standing of Successful Hosting. By becoming a client and keeping your business with us long-term, we vow not to raise your monthly rate at any time in the future.

Unrestricted Bandwidth

Unrestricted Bandwidth is getting harder and harder to find on the Internet unless you go with a dedicated server solution. The majority of hosts restrict the ways you can utilize this bandwidth. Successful Hosting does not restrict the bandwidth that comes with your account! You may use your bandwidth for archives, zip files, unlinked documents etc. No need to search for the hidden print or the ridiculous rules for bandwidth because there isn't any at Successful Hosting!

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Domain Names

Domain Name Registration

Register any available domain name with us for only $14.99 per year - right from your H-sphere Control Panel!

International Domains

Successful Hosting can host any international domain (such as www.yourdomain.co.uk, etc.)

Unlimited Domain Aliases

A domain alias is an additional domain name pointing to the same place as the main domain for your account. A domain alias can be used for accessing your website and as a email alias, or with its own separate email setup. You can register additional domain names and have them all point to your web site; for example, you could have yourcompany.com, your-product.com and yourcompany.net all pointing to the same web site.

Unlimited Subdomains

Sub-Domains are popular for hosting unique content at a URL similar to "http://whatever.yourowndomain.com/". Sub-domains support "real-time activation" and can be setup and installed within minutes. No DNS modification is required. Your sub domain points to its own directory and has its own mail resources as well. Sub domain names can be anything you want. Some examples: "mail.", "sales.", "marketing.", "resume.", "mykids.", "products.", "anything.".

Unlimited Parked Domains

A parked domain allows you to direct a domain at any IP address you specify. Along with Custom DNS records, this allows you full featured DNS-only option for your extra domains.

Unlimited Custom DNS Records

Add additional MX, A, or CNAME DNS records right from the Successful Hosting H-sphere control panel.

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Site Management

Award Winning Multilingual H-sphere Control Panel

We include our easy to use H-Sphere control panel with every hosting account. You can control almost every facet of your hosting account in real time right from the Successful Hosting Control Panel. H-Sphere saves you valuable management time by allowing you total control over your website. You choose what options you want and what you don't want. Currently H-Sphere comes with the following languages: English, Russian, Italian, French, Spanish, Dutch, German and Portuguese.

Merchant Account Support

We have partnered with Associated Merchant Services to provide our customers with the lowest possible prices for a merchant account. Once you fill out this preliminary application an Associated Merchant Services representative will contact you shortly.

SiteStudio Site Creator

Building an attractive, professional website has never been easier! Introducing Site Studio a robust, comprehensive browser based website creation suite. With Site Studio you can create dynamic pages, feedback forms, pages that are rich in content, and fully customizable in minutes with no html or programming skills necessary.

Dedicated 128 Bit SSL Certificate Support

You can easily install or purchase a new SSL Certificate for your website right from your H-sphere account control panel. This will allow you to securely access your site's contents at the https://www.yourowndomain.com/ URL.

Shared 128 Bit SSL Certificate

We offer a shared SSL certificate free of charge. Turn it on in the control panel and you'll instantly have a secure site under our domain. The shared SSL certificate provides the same level of security as the dedicated one and is used with the https://yoursite.ourdomain.com/ URL.

Custom Error Pages

Use this utility to define what will be done if a requested page on your site is missing or fails to open for any other reason.

Custom MIME Types

This utililty allows you to define file formats that are not defined in web browsers. This enables the browser to display or output files that are not in HTML format, just like it displays simple text files, .gif graphics files and PostScript files.

Microsoft FrontPage Extensions

Microsoft FrontPage Extensions help ensure that sites created with Microsoft Frontpage work properly and smoothly, supporting the advanced features of the web-authoring tool. The extensions can be turned on instantly from the Successful Hosting Account H-sphere Control Panel.

ODBC Support (Windows Only)

Open DataBase Connectivity is a standard database access method developed by Microsoft Corporation. ODBC makes it possible to access any data from any application by means of ODBC drivers - one for each database format. You can create DSN (Date Source Name) records based on ODBC drivers to access databases of different formats under Windows plan.

Password Protect Files and Folders

You can password protect directories and files with various user names and passwords from within your H-sphere Control Panel.

Scheduled Jobs (Crontab) (Unix Only)

The crontab is a long-running process that executes commands at specific dates and times. You can use this to schedule activities, either as one-time events or as recurring tasks. Normally you must set your crontab via the command line. At Successful Hosting our customers can edit their crontabs right from our H-sphere Control Panel.

Server Side Imagemap (Unix Only)

This feature allows your server to regard files with a specific extension as map files. In other words, the server checks the file with the specified extension to define the links of an image (unlike a client-side image map, which uses the info inserted into the HTML code) and reports back to the browser where to go.

SSH Access (Unix Only)

SuccessfulHosting offers the secure form of telnet known as SSH for it's hosting packages. This allows us to provide extra security to our web servers, which in turn provides our clients with the best possible performance.

Throttle Resource (Unix Only)

This tool allows you to 'throttle' the use of traffic in your account by delaying or refusing requests to your sites.

URL Redirection

The Redirect URL option allows you to change the file that appears when a user enters a specific file's web address. Example: There are a number of old URLs for your site's home page that are no longer current, yet people still use them. You don?t really want people going to those old URLs because either an outdated page will display or they?ll get an error. Set up redirection for these old URLs, so that when users enter them into their web browsers, the file at your current URL displays instead.

WebShell File Manager

The Web Shell/File Manager program is a robust tool that can be used for a variety of functions. It can be used as an FTP Agent, a file organizer, a rich text, and CGI editor or especially useful for password protecting directories.

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Web Features and Software

ASPSecured (Windows Only)

ASPSecured is a great security management application you can use to develop secure asp pages and protect parts of your applications. You can password protect pages to groups and just associate users to the groups. User accounts can be set to automatically expire. You can mass e-mail all of the users in your database based on demographics. Users can register with the user signup page, and if a user forgets their password, they can use the password lookup script. The setup takes less than a minute and there are no dll's to install.

.htaccess Support (Unix Only)

.htaccess files allow site owners to set special characteristics about there site using a simple file. .htaccess can be used to create custom error pages, change CGI execution parameters, make directories indexable, and a plethora of other functions.

CGI Bin & CGI Aliases

The cgi-bin is a special area on the web server where perl script are placed for correct execution. CGI aliases allow you to map non-standard file extensions for use with CGI outside of the cgi-bin.

ImageMagick

ImageMagick is a robust collection of tools and libraries to read, write, and manipulate an image in many image formats (over 90 major formats) including popular formats like TIFF, JPEG, PNG, PDF, PhotoCD, and GIF. With ImageMagick you can create images dynamically, making it suitable for Web applications. You can also resize, rotate, sharpen, color reduce, or add special effects to an image or image sequence and save your completed work in the same or differing image format. ImageMagick's focus is on performance, minimizing bugs, and providing stable APIs and ABIs.

Java Applet, Java Script

Our servers fully support Java Applets and Java Scripts.

Macromedia Cold Fusion MX7 (Windows Only)

Still the fastest way to build and deploy powerful Internet applications, ColdFusion MX 7 introduces powerful new application services including rich Flash forms generation, structured reports, and dynamic generation of printable documents. It opens up a new world of applications beyond the browser.

Macromedia Flash / Shockwave

Macromedia's Flash and Shockwave are the two most widely used and popular technologies for creating motion graphics on the web. Successful Hosting's network is carefully optimized for these high bandwidth applications, consistently delivering blazing fast load times for advanced sites.

Microsoft .NET Support (Windows Only)

Microsoft .NET is a set of software technologies for connecting information, people, systems, and devices. This new generation of technology is based on small building-block applications that can connect to each other as well as to other, larger applications over the Internet.

Microsoft ASP Support (Windows Only)

Active Server Pages are a key component of Microsoft's dynamic web content strategy. With Active Server Pages, a software developer can create interactive and personalized web pages for their World Wide Web site or corporate intranet without having to understand the internals of a web server or complex application programming interfaces. In addition, Active Server Pages is extensible via software components written using Microsoft's Component Object Model so you'll be able to take advantage of code you've already written using languages such as Visual Basic, C++, or Java.

Miva Empressa Engine

Miva Empressa is a server side processing language for developers to create web applications. It is most commonly known as the technology needed to run the popular e-commerce system Miva Merchant. You will have full control over your Miva configuration file. This allows you to utilize additional functionality such as external commerce libraries that Miva may make available. These operations are completely under your control giving you maximum flexibility in your E-Commerce setup.

Multimedia (Real, Quicktime, Windows Media) HTTP Streaming

Stream Real, MP3, Quicktime, and Windows Media Player files right from your own web site.

Perl 5.6.x

Perl is a high-level programming language particularly well-suited for world wide web programming and commonly used by script developers. All our servers feature Perl 5.6.x.

PHP 4.3.x with PEAR

PHP is a widely-used general-purpose scripting language that is especially suited for Web development and can be embedded into HTML. PEAR is a framework and distribution system for reusable PHP components.

Zend Optimizer

The Zend Optimizer is a free application that runs the files encoded by the Zend Encoder and Zend SafeGuard Suite, while enhancing the running speed of PHP applications.

ionCube Loaders

ionCube PHP protection tools use 100% compiled PHP and a closed source execution engine to deliver performance and PHP source code protection. We have the ionCube loaders necessary for running ionCube encoded PHP files from your site.

Server Side Includes (SSI)

SSI (Server Side Includes) are directives that are placed in HTML pages, and evaluated on the server while the pages are being served. They let you add dynamically generated content to an existing HTML page, without having to serve the entire page via a CGI program, or other dynamic technology.

WAP / WML Ready

The WAP protocol is the leading standard for information services on wireless terminals like digital mobile phones. WML is used to create pages that can be displayed in a WAP browser. Now you can convert your Web so that your information can be accessed from devices like mobile WAP Phones.

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Detailed Website Traffic Statistics

AWStats

AWStats is a powerful and featureful tool that generates advanced web, ftp or mail server statistics, graphically. This log analyzer works as a CGI or from command line and shows you all possible information your log contains, in few graphical web pages. It uses a partial information file to be able to process large log files, often and quickly.

Urchin 5

Urchin is an extremely robust log analysis solution for businesses of all sizes. Urchin Web Analytics shows you how people found your site, how they explored it, and how you can enhance the visitor experience. Improve your website return on investment, increase conversions, and make more money on the web.

Webalizer

Webalizer is a fast, free web server log file analysis program. It produces highly detailed, easily configurable usage reports in HTML format, for viewing with a standard web browse.

ModLogan (Unix Only)

ModLogan is another popular logfile analyzer to allow you to graphically analyze your website statistics.

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Email

Anti-Virus Scanning

All email sent and received through our mail servers is automatically scanned by our Anti Virus software. If a virus is detected, it is removed and you are notified about this action. SuccessfulHosting uses Clam Anti Virus. The ClamAV database is always kept up to date.

Spam Filters (SpamAssassin)

Are you sick and tired of spam email? We include SpamAssassin spam protection with every hosting account. SpamAssassin allows you to trace, filter out and delete spam messages coming to your mailbox. When you enable SpamAssassin for a mailbox, you can use SpamAssassin preferences configured for a mail domain or configure it individually for a specific mailbox. The system doesn't delete messages recognized as spam. It only marks them as spam and delivers them in a regular way. You can set your mail program to move these emails into a separate directory for later review or you can delete them.

Sender Policy Framework (SPF)

Have you ever gotten spam from yourself? I have, and I've been thinking hard about how to stop it! I didn't send it. It came from a spammer. If we could stop spammers from forging mail, we could easily tell spam from ham and block the bad stuff.SPF makes it easy for a domain, whether it's an ISP, a business, a school or a vanity domain, to say, "I only send mail from these machines. If any other machine claims that I'm sending mail from there, they're lying."

Multiple Webmail Options

Every email user has access to a secure web based email system that permits sending and receiving email directly over the web. This feature is great for email users who are traveling or are in remote locations. The SuccessfulHosting Webmail system includes Horde IMP, SQWebmail, and @mail.

SMTP Server with Secure SMTP Support

Simple Mail Transfer Protocol, is a protocol for sending email messages between servers over the Internet. SMTP access allows you to send email through your server. We use the Qmail SMTP server.

POP3 with Secure POP3 Support

Many email clients, such as Outlook Express, can be used with POP3. POP3 is a type of email that transfers messages directly onto your computer at home or work. After you download your email, messages are erased from our mail server and saved on your local computer. POP3 email typically downloads messages faster than IMAP email, because the mail server doesn't have to check as many messages. Our POP3 server is powered by qmail and Inter7's vpopmail software.

IMAP with Secure IMAP Support

IMAP is a type of email that allows you to store and file email messages in different folders on the server. Unlike POP, IMAP Email does not permanently download messages onto your computer at home or work, they are stored on the server for easy access from anywhere. IMAP is ideal for people who need comprehensive email access and functionality from more than one location. To access your email, you can easily log on from any computer hooked up to the Internet. Our mail server utilizes Courier-IMAP.

Mail Domain Alias

If you utilize the Domain Alias feature, then you will find the Mail Domain Alias feature beneficial. The Mail Domain Alias allows you to setup mailboxes that are available from multiple domains. For example, user@domain1.com may be your primary mailbox, but with the Mail domain Alias feature, you can make user@domain2.com also deliver mail to that same mailbox, seamlessly.

Email Forwarding

Email forwards enable you to have email messages redirected to a specific email account. For example, you can set up the email account sales@yourdomain.com to forward all messages to any email account, for example you@yahoo.com. These forwards can be added or deleted at any time.

Email Aliases

Email aliases enable you to have email messages redirected to a specific POP email account. For example, you can set up the email alias sales@yourdomain.com to direct all messages to your account you@yourdomain.com. These aliases can be added or deleted at any time.

Mailing Lists

Mailing lists act similar to forwards with the only difference that they offer wider possibilites such as independent end user subscribtion, message and subscription moderation, archivation and much more. The mailing list solution available in ou H-sphere control panel uses the popular EZMLM/IDX software. For comprehensive information on EZMLM, see the EZMLM website.

Disk Quota Control

Site owners can precisely control the amount of disk space allowed by each email user inside the Successful Hosting H-sphere Control panel. This feature helps prevent email hungry users from "hogging" disk resources and interfering with other aspects of your website.

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Database

Unlimited MySQL Databases

MySQL is the most popular open-source database in use on the web today. It offers simple maintenance, rich data types, robust operation and extremely fast query capabilities. Additionally, it is integrated very tightly with scripting language such as PHP and Perl, simplifying the process of creating dynamic web sites.

phpMyAdmin

PHPMyAdmin is a web based front-end administrator to your MySQL database(s). Written in PHP, it allows users to create, modify, and delete tables and data without necessarily knowing the more complex command line tools.

Unlimited PostgreSQL Databases

PostgreSQL is a database management system based on Unix platform. It allows you to add, access, and process stored data. The SQL part of PostgreSQL stands for "Structured Query Language" - the most common standardized language used to access databases.

phpPgAdmin

phpPgAdmin is a web-based administration tool for PostgreSQL.

Unlimited Microsoft SQL Databases

Microsoft SQL Server

ASP.NET MSSQL Enterprise Manager (Windows Only)

One of the easiest ways to administer your MSSQL databases is using the software we offer called ASP.NET SQL Manager. The SQL Manager is a set of ASP.NET scripts that allow you to easily create, modify, and drop tables as well as execute, select, update, delete, and add queries. Simply login to the Successfu lHosting hosting H-sphere control panel and select MSSQL Manager from the web options screen (Please note that you have to activate .NET to use MSSQL Manager).

ODBC Data Source Names (DSN) (Windows Only)

To make it easier for developers to connect an ASP application to a database, the system administrator can add a system data source name (DSN) to the ASP Server. DSNs store information about a database that the ASP Server and ODBC Manager use for connecting to it. Developers can use the system DSN in connection strings on ASP pages to incorporate database information by reference, rather than specifying the complete set of information in each string.

MS Access Database (Windows Only)

Access 2003 provides a powerful set of tools that are sophisticated enough for professional developers, yet easy to learn for new users. Create or use powerful database solutions that make organizing, accessing, and sharing information easier than ever. You can upload your access databases right to your root directory.

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FTP

FTP access

You will have unlimited access to your account via FTP 24-hours a day to set up and maintain your web site. You can work on HTML documents, graphics, and scripts locally and then upload files to your web site when ready.

Anonymous FTP

Anonymous File Transfer Protocol allows the public to log into an FTP server with a common login (usually "ftp" or "anonymous" and any password (usually the person's e-mail address is used as the password). Anonymous FTP is beneficial for the distribution of large files to the public, avoiding the need to assign large numbers of login and password combinations for FTP access.

FTP Sub Accounts (Unix Only)

Authorizes internet users to enter clients' home directory on the server with full FTP permissions to clients' home directory, but not to the control panel. No dedicated IP is required for FTP sub-accounts. FTP sub-domains traffic is included in the Total/Summary traffic.

Virtual FTP (Unix Only)

Virtual FTP server provides ampler possibilities than FTP sub-accounts. It allows to give access to more than one directory, specify a different set of permissions for each directory, etc.

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Support

Toll Free Telephone Support

Call our friendly team 24/7 toll free at (800) 494-5096. Billing hours are 8am to 6pm Eastern time.

Live Chat 24/7/365

Visit our web site 24/7 to chat with our friendly customer service team.

Online Helpdesk 24/7/365

The Successful Hosting Help Desk intelligently routes new support requests to staff members with the appropriate skills and time availability. Unique tracking IDs are issued to help eliminate annoying and repetitive support "re-explanations". We have Successful Hosting representatives responding to Help Desk requests 24/7 (Really!)

Extensive Support Knowledgebase

Search our Extensive Support Knowledgebase for hundreds of frequently asked questions to find quick answers to your questions.

Online Video Demos and Tutorials

Are you tired reading FAQ's, Knowledgebases and Documentation ? Lean back at your desk and watch our intuitive and easy to follow video tutorials. Our video tutorials range from basic through advanced levels.

Resource Meters

Log into your SuccessfulHosting H-sphere control panel for a birds eye view of your account. You'll be able to monitor your data storage, transfer statistics and many other items.

Online Billing Manager

Are you tired being billed by your hosting company every month without having any idea what you're paying for ? We provide access to your entire billing history 24/7 right from the Successful Hosting H-sphere control panel. You'll be able to view and print your account billing history and invoices starting from the first day you signed up with us.

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ResellerTech Features

Multiple Platforms

Host both Unix and Windows 2003 accounts from one reseller account!

Complete Anonymity and Branding

Complete transparency in every aspect allows each Successful Hosting reseller to fulfill their services without the worry of being discovered as a Successful Hosting reseller. All of this is designed so you can concentrate on selling and making money while Successful Hosting does all of the hard technical work behind the scenes. As a reseller, you are free to resell each account under your own brand name and charge your customers whatever you want. This allows you to have the look and feel of your own hosting company. All resellers will be assigned their own private name servers (ns1.resellerdomain.com and ns2.resellerdomain.com). Resellers can have their own H-sphere control panel URL, DNS server names, company information, corporate logos and all other parameters visible from the user's control panel. Resellers appear to end customers as totally independent hosting providers. Furthermore, reseller control panels are inaccessible by IP, which excludes the possibility of accidental or intentional visits to our control panel or website.

Complete Automation

Fully automated billing, setup, support, and upgrades. Our Private Label Hosting Reseller software takes care of all stages of customer signup. No longer is it necessary to add each new user to the system - users can complete the registration all by themselves. Billing for Resellers is a completely independent system. Resellers have plan wizards to create plans with their own prices for each individual resource, including setup, recurrent, and extra fees. Resellers can decide to offer trial hosting, create various payment intervals with discounts, offer promotions, debit or credit individual accounts, setup additional fees for additional services, and much more!

Credit Card Processing

Our Private Label Hosting Reseller software automatically performs all charges to your customers' credit cards for the services you offer. All you need to do is choose and configure a merchant gateway. The Merchant Gateway Manager is a configurable H-Sphere add-on that allows you to set up and alter merchant gateways, the media for conducting transactions with online credit card processing centers. The software tracks gateway usage and provides statistical information on the number of transactions and total charges for every particular gateway. You can setup different merchant gateway accounts for different types of credit cards (like VISA, MasterCard, Discover, American Express). In this way you can maximize your profits by processing every type of credit card with the gateway that offers the lowest rate for this type of card. Over 20 gateways supported, including (but not limited to):AuthorizeNet (ADC Relay), AuthorizeNet (SIM Protocol), Bibit, CyberCash, Echo, Ematic, ePDQ, eWay, InnovativeGateway, InterCept, IonGate, LinkPoint, LinkPoint (API v.3.01), Main Street Softworks, Moneris, NetBilling, NTPNow, Paradata, PayyAndShop, PayGate, Pay-Me-Now, PayReady, Plug'n Pay, Protx, PSiGate, SecurePay, SecurePay.com.au, Secure Trading, SkipJack, ThePayDesk, Tucows, VeriSign Payflow Pro, and VeriSign Payflow Pro with SSL Support.

Overselling

We charge our resellers by the hosting resource usage and not by hosting resource allocation. This means, for example, if we assign your reseller account 3500 MB of disk space, you can create a hosting plan that gives away 200 MB of disk space and have up to 50 clients (Total allocation: 10000MB). Why? Because we charge you by the amount of space you actually use, not the allocation. So if each client uses 20 MB of disk space, you can have up to 175 clients... totaling 3500 MB of disk space actually being used. If you need more, our hosting resources costs are very low - in this case $0.05 per additional MB disk space usage. The same method applies for bandwidth and the other resources. We only charge for what is actually being used by your clients!

Email Notifications and Invoices

Whenever necessary, our Private Label Hosting Reseller software will e-mail your customers important details. You can also have copies of these e-mails sent to your e-mail account. Notifications are sent when a customer signs up, forgets a password, approaches disk or traffic limit to name just a few instances. Customers can also choose to get all their invoices by e-mail.

Mass Mail Customers

Often, you will need to send emails to multiple or all customers e.g: newsletters. The mass mail feature allows to send one customizable message to a some or all of your customers right from your Reseller H-sphere Control Panel.

Customizable Help Desk and Knowledgebase

Your customers H-sphere control panel comes with an integrated support center that allows them to communicate their problems and questions to you or your support staff using a web browser. The knowledgebase was created as a combination of FAQ and search utility, the KnowledgeBase system helps to improve your end user customer support.

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